PRIVACY POLICY
PSBU International (Pvt) Ltd
PSBU International (Pvt) Ltd is committed to protecting the privacy, confidentiality, and security of personal information provided by students, applicants, academic partners, institutional representatives, website visitors, and other users of our services.
This Privacy Policy explains how PSBU International (Pvt) Ltd collects, uses, stores, processes, shares, and protects personal information obtained through our website, online platforms, applications, academic services, institutional partnerships, and other communication channels.
By using our website, submitting an application, requesting information, registering for a programme, or otherwise providing personal information to PSBU International, you acknowledge the practices described in this Privacy Policy.
1. ABOUT PSBU INTERNATIONAL
PSBU International (Pvt) Ltd is an education services and academic coordination organisation providing services including student recruitment, academic programme coordination, institutional partnerships, education consultancy, programme administration, and local and international education support.
Registered Office:
106/10, Kudamaduwa Road,
Honnanthara South,
Piliyandala 10300,
Sri Lanka.
Company Registration No.: PV00364892
2. INFORMATION WE MAY COLLECT
Depending on how you interact with PSBU International, we may collect the following categories of information.
Personal Identification Information
This may include:
- Full name
- Date of birth
- Gender, where legitimately required
- Nationality
- National Identity Card number
- Passport information
- Photograph
- Residential or postal address
Contact Information
This may include:
- Email address
- Telephone number
- Mobile number
- WhatsApp number
- Emergency contact information
Academic Information
This may include:
- Educational qualifications
- Academic certificates
- Transcripts
- Examination results
- Professional qualifications
- Previous institutions attended
- Academic history
- Research experience
- Recognition of Prior Learning information
Employment and Professional Information
Where relevant to an application or programme, we may collect:
- Employment history
- Employer details
- Job title
- Professional experience
- Curriculum Vitae
- Professional references
Programme and Student Information
We may collect information relating to:
- Programme applications
- Student registrations
- Student identification numbers
- Attendance
- Assignments
- Examinations
- Academic assessments
- Research submissions
- Academic progress
- Programme completion
- Certification
- Graduation
- Student communications
Financial Information
Where necessary, we may collect information relating to:
- Programme fees
- Payment records
- Instalment arrangements
- Bank transfer references
- Invoices
- Receipts
- Refund requests
- Scholarship information
PSBU International does not intentionally collect unnecessary financial information such as online banking passwords or PIN numbers.
3. INFORMATION COLLECTED THROUGH OUR WEBSITE
When you visit our website, certain information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time and date of access
- Referring website
- Website interaction information
- Cookie information
- General location information derived from technical data
This information may be used to improve website functionality, security, performance, and user experience.
4. HOW WE COLLECT INFORMATION
Personal information may be collected through:
- Our website
- Online application forms
- Student registration forms
- Contact forms
- Emails
- Telephone calls
- WhatsApp or other communication platforms
- Physical application forms
- Partner institutions
- Study centres
- Academic institutions
- Universities
- Training providers
- Education consultants
- Interviews
- Academic assessments
- Learning Management Systems
- Events, seminars, workshops, and educational programmes
Where information is collected through an authorised partner institution, that institution may also have its own privacy obligations and policies.
5. HOW WE USE YOUR INFORMATION
PSBU International may use personal information for legitimate educational, academic, administrative, operational, and business purposes.
These purposes may include:
- Responding to enquiries.
- Processing student applications.
- Assessing eligibility for programmes.
- Registering students for programmes.
- Coordinating admissions with academic institutions.
- Communicating with students and applicants.
- Managing academic records.
- Coordinating examinations and assessments.
- Managing assignments and academic submissions.
- Monitoring student attendance and progress.
- Facilitating certification and graduation processes.
- Managing programme fees and payments.
- Providing academic and administrative support.
- Processing scholarship applications.
- Coordinating with universities and awarding institutions.
- Providing education consultancy services.
- Managing institutional partnerships.
- Maintaining quality assurance standards.
- Preventing fraud and academic misconduct.
- Verifying academic and identity documents.
- Improving our services.
- Maintaining website security.
- Complying with legal and regulatory requirements.
6. ACADEMIC AND INSTITUTIONAL DATA SHARING
Where necessary for the delivery or administration of an academic programme, PSBU International may share relevant student information with authorised organisations.
These may include:
- Universities
- Higher education institutions
- Awarding organisations
- Academic partners
- Approved study centres
- Examination bodies
- Professional organisations
- Qualification verification organisations
- Academic supervisors
- Lecturers
- Administrative service providers
Only information reasonably required for the relevant academic, administrative, quality assurance, or certification purpose should be shared.
7. INTERNATIONAL DATA TRANSFERS
Some programmes facilitated by PSBU International may involve universities, awarding institutions, academic partners, or service providers located outside Sri Lanka.
As a result, relevant student information may need to be transferred internationally for purposes such as:
- University registration
- Academic verification
- Programme administration
- Examination processing
- Certification
- Quality assurance
- Graduation
- Academic progression
Where personal information is transferred internationally, PSBU International will take reasonable steps to ensure that such information is handled appropriately and in accordance with applicable requirements.
8. INFORMATION SHARING WITH THIRD PARTIES
PSBU International does not sell or rent personal information to third parties for their independent commercial use.
Personal information may, however, be disclosed where reasonably necessary to:
- Provide requested educational services.
- Process programme registrations.
- Coordinate with universities or academic partners.
- Verify qualifications or documents.
- Process payments.
- Maintain IT and digital services.
- Comply with legal requirements.
- Protect the rights and interests of PSBU International.
- Investigate suspected fraud or misconduct.
- Respond to authorised government or regulatory requests.
Third-party service providers are expected to use personal information only for legitimate authorised purposes.
9. COOKIES
Our website may use cookies and similar technologies to improve user experience and website performance.
Cookies may be used to:
- Remember user preferences.
- Understand website usage.
- Analyse website traffic.
- Improve navigation.
- Maintain website security.
- Support website functionality.
Users may control or disable cookies through their browser settings.
Disabling certain cookies may affect some features of the website.
10. MARKETING COMMUNICATIONS
Where permitted and appropriate, PSBU International may send information regarding:
- New programmes
- Upcoming intakes
- Scholarships
- Academic opportunities
- Workshops
- Seminars
- Events
- Institutional partnerships
- Educational services
Individuals may request to stop receiving promotional communications at any time.
Administrative, academic, financial, or programme-related communications may still be sent where required to provide an existing service.
11. DATA SECURITY
PSBU International takes reasonable administrative, organisational, and technical measures to protect personal information against:
- Unauthorised access
- Unauthorised disclosure
- Loss
- Misuse
- Alteration
- Destruction
- Fraud
- Cybersecurity threats
Access to personal information may be restricted to authorised personnel, academic partners, and service providers who require access for legitimate purposes.
However, no online or electronic information system can guarantee absolute security.
12. DATA RETENTION
PSBU International may retain personal information for as long as reasonably necessary to:
- Provide educational services.
- Maintain academic records.
- Verify qualifications.
- Manage student and institutional relationships.
- Meet contractual obligations.
- Resolve disputes.
- Maintain financial and administrative records.
- Comply with applicable legal or regulatory requirements.
Certain academic records may need to be retained for extended periods because students may require future verification of their qualifications or academic history.
When information is no longer reasonably required, appropriate steps may be taken to securely delete, destroy, or anonymise it.
13. STUDENT ACADEMIC RECORDS
Academic records may include:
- Registration records
- Attendance
- Assessment results
- Examination results
- Assignments
- Research records
- Academic progression
- Programme completion
- Certification information
Such information may be retained for academic administration, verification, quality assurance, regulatory compliance, and future student requests.
14. ACCURACY OF INFORMATION
Students, applicants, partners, and users are responsible for providing accurate and up-to-date information.
Individuals should inform PSBU International where important personal information changes, including:
- Name
- Address
- Telephone number
- Email address
- Identification details
- Academic information
PSBU International may request supporting documentation before making certain changes to official student records.
15. YOUR PRIVACY RIGHTS
Subject to applicable laws and legitimate institutional requirements, individuals may have the right to request:
- Access to their personal information.
- Correction of inaccurate information.
- Updating of incomplete information.
- Information regarding how their data is being used.
- Withdrawal of consent where processing is based solely on consent.
- Restriction of certain processing activities where legally applicable.
- Deletion of certain information where there is no legitimate or legal reason for its continued retention.
Some requests may be restricted where PSBU International is required to retain information for academic, contractual, financial, fraud-prevention, certification, regulatory, or legal purposes.
16. CHILDREN AND MINORS
Some educational programmes may accept applicants under the age of 18.
Where required, consent from a parent or legal guardian may be obtained before collecting or processing certain personal information relating to a minor.
Parents and guardians are encouraged to review the relevant programme requirements and privacy arrangements before providing personal information concerning a minor.
17. ONLINE LEARNING AND LEARNING MANAGEMENT SYSTEMS
Students participating in online or blended programmes may use Learning Management Systems or other digital education platforms.
Information processed through such systems may include:
- Student profile information
- Login records
- Attendance
- Course participation
- Assignment submissions
- Examination information
- Academic results
- Messages
- Video learning activity
- Discussion participation
- Academic progress
Such information may be used for programme delivery, academic monitoring, quality assurance, assessment, and student support.
18. PHOTOGRAPHS, VIDEO AND EVENTS
During academic activities, workshops, seminars, graduation ceremonies, orientation programmes, conferences, or other institutional events, photographs or videos may be taken.
Where appropriate, such material may be used for:
- Institutional records
- Website content
- Social media
- Promotional materials
- Academic publications
- Event reporting
Where consent is legally or reasonably required, appropriate permission should be obtained.
Individuals with specific concerns regarding the use of their image should contact PSBU International.
19. THIRD-PARTY WEBSITES
Our website may contain links to:
- Universities
- Academic institutions
- Partner organisations
- Payment providers
- Social media platforms
- External educational resources
- Other third-party websites
PSBU International is not responsible for the privacy practices, content, security, or policies of external websites.
Users should review the privacy policy of each external website before providing personal information.
20. SOCIAL MEDIA AND MESSAGING PLATFORMS
PSBU International may communicate through platforms such as Facebook, Instagram, LinkedIn, YouTube, WhatsApp, or other digital communication services.
Information shared through these platforms may also be processed according to the privacy policies of the respective platform providers.
Users should avoid sending highly sensitive information through unsecured public communication channels.
21. PAYMENT INFORMATION
Payments made to PSBU International or relevant academic partners may be processed through banks, payment gateways, or other financial service providers.
These organisations may independently process certain financial information according to their own privacy and security policies.
Students should use only officially authorised payment channels.
22. RESEARCH INFORMATION
Students participating in postgraduate, doctoral, or research programmes may provide additional information relating to:
- Research proposals
- Research data
- Ethics applications
- Supervisor communications
- Research assessments
- Thesis or dissertation submissions
Research-related personal information will be handled according to applicable academic, ethical, institutional, and legal requirements.
23. PARTNER INSTITUTION INFORMATION
PSBU International may collect information relating to partner institutions and their representatives, including:
- Institution name
- Registration information
- Director or authorised representative information
- Contact information
- Academic staff information
- Programme information
- Institutional documents
- Agreements
- Student information
- Quality assurance documentation
Such information may be used for institutional evaluation, partnership administration, programme management, quality assurance, and contractual purposes.
24. FRAUD PREVENTION AND VERIFICATION
PSBU International reserves the right to verify documents and information provided by applicants, students, representatives, and institutions.
Where fraudulent, forged, altered, misleading, or suspicious documentation is identified, information may be retained and, where legally appropriate, disclosed to relevant institutions or authorities.
25. CHANGES TO THIS PRIVACY POLICY
PSBU International may amend this Privacy Policy periodically to reflect:
- Changes in our services.
- Changes in academic partnerships.
- Changes in technology.
- Changes in legal or regulatory requirements.
- Improvements to our data protection practices.
The updated version will be published on our website with the revised effective date.
Users are encouraged to review this Privacy Policy periodically.
26. CONTACT US REGARDING PRIVACY
If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact:
PSBU International (Pvt) Ltd
106/10, Kudamaduwa Road,
Honnanthara South,
Piliyandala 10300,
Sri Lanka.
Company Registration No.: PV00364892
Email: info@psbuinternational.com
Telephone: +94 713017106
WhatsApp: +94 77 361 0140
27. CONSENT
By voluntarily submitting personal information through our website, application forms, registration systems, communication platforms, or other authorised channels, you acknowledge that you have read and understood this Privacy Policy.
Where consent is relied upon as the basis for a particular activity, appropriate consent may be requested separately.
Privacy Commitment
Your Information. Your Privacy. Our Responsibility.
PSBU International (Pvt) Ltd is committed to handling personal information responsibly and maintaining appropriate standards of confidentiality, security, transparency, and professional integrity.
© 2026 PSBU International (Pvt) Ltd. All Rights Reserved.