Terms & Conditions

1. ABOUT PSBU INTERNATIONAL

PSBU International (Pvt) Ltd is an education services, academic coordination, student recruitment, institutional partnership, and education consultancy organisation.

Our services may include:

• Student recruitment and admissions support
• Academic programme coordination
• Institutional partnership development
• Education consultancy
• Programme administration
• Student registration support
• Academic communication
• Local and international education services
• Study centre and institutional support
• Postgraduate and research coordination

PSBU International may work with universities, awarding organisations, higher education institutions, professional bodies, colleges, training providers, and other education-sector organisations.

2. WEBSITE USE

The content of this website is provided for general information regarding PSBU International, its services, programmes, partnerships, and related educational opportunities.

Users agree to use the website only for lawful purposes.

Users must not:

• Attempt to gain unauthorised access to the website or related systems.
• Introduce viruses, malware, harmful code, or other malicious technology.
• Copy or misuse website content for fraudulent or misleading purposes.
• Use PSBU International's name, logo, materials, or identity without authorisation.
• Submit false, misleading, fraudulent, or unlawful information.
• Interfere with the operation or security of the website.

PSBU International may restrict access to the website or related services where misuse is identified.

3. ACCURACY OF INFORMATION

PSBU International makes reasonable efforts to ensure that information published on the website is accurate and current.

However, programme details may change due to:

• Academic requirements
• University regulations
• Partner-institution decisions
• Awarding-body requirements
• Legal or regulatory changes
• Timetable adjustments
• Faculty availability
• Student numbers
• Operational requirements

Information provided on the website should not be interpreted as a permanent contractual guarantee unless expressly confirmed in an official written agreement, admission letter, offer letter, invoice, or other authorised document.

4. PROGRAMME INFORMATION

Programme information may include:

• Programme title
• Qualification level
• Duration
• Delivery method
• Entry requirements
• Assessment methods
• Tuition fees
• University or awarding institution
• Progression opportunities
• Programme structure

PSBU International reserves the right to amend programme information where necessary.

Any significant change affecting a registered student will be communicated through an appropriate official channel.

5. APPLICATIONS AND ADMISSIONS

Applicants must provide complete, accurate, and genuine information.

Applications may require:

• Identification documents
• Academic certificates
• Transcripts
• Photographs
• Employment records
• Curriculum Vitae
• References
• Research proposals
• Other supporting documentation

Submission of an application does not guarantee admission.

Admission may be subject to:

• Eligibility assessment
• Document verification
• Academic-partner approval
• University approval
• Interview
• Language requirements
• Work-experience requirements
• Programme availability

PSBU International may reject or cancel an application if information is found to be false, misleading, forged, incomplete, or materially inaccurate.

6. STUDENT REGISTRATION

A student will be considered registered only after all applicable conditions have been satisfied.

These may include:

• Acceptance of an offer
• Submission of required documentation
• Payment of required fees
• Completion of registration forms
• Approval from the relevant academic institution

Registration may be cancelled where requirements are not completed within the stated deadline.

7. STUDENT RESPONSIBILITIES

Students are responsible for:

• Attending scheduled academic activities.
• Completing assignments, assessments, examinations, and research work.
• Following academic and administrative instructions.
• Maintaining accurate contact information.
• Paying fees according to the agreed schedule.
• Checking official notices and communications.
• Maintaining appropriate academic and professional conduct.
• Complying with the regulations of the relevant academic institution or awarding body.

Failure to comply may result in academic or administrative action.

8. ACADEMIC INTEGRITY

Students must maintain high standards of academic honesty.

The following conduct is prohibited:

• Plagiarism
• Cheating
• Contract cheating
• Fabricating research data
• Submitting another person's work
• Falsifying documents
• Unauthorised collaboration
• Academic impersonation
• Misuse of examination materials

Where academic misconduct is suspected, the matter may be investigated by PSBU International, the relevant partner institution, or awarding organisation.

Sanctions may include:

• Warning
• Reassessment
• Failure of an assessment
• Suspension
• Cancellation of registration
• Termination from the programme

9. ATTENDANCE

Students may be required to maintain a minimum attendance level depending on programme requirements.

Insufficient attendance may result in:

• Restriction from examinations
• Requirement to repeat modules
• Additional assessments
• Deferred completion
• Other academic action

Online learning participation may also be monitored through approved digital systems.

10. ASSESSMENTS AND EXAMINATIONS

Assessment methods may include:

• Assignments
• Projects
• Presentations
• Practical assessments
• Written examinations
• Online examinations
• Viva voce examinations
• Research work
• Dissertation or thesis submissions

Students must comply with all assessment regulations and deadlines.

Late submissions may be subject to penalties or non-acceptance unless an approved extension has been granted.

11. CERTIFICATES AND ACADEMIC DOCUMENTS

Certificates, transcripts, result sheets, letters, and other academic documents may only be issued where all applicable requirements have been completed.

These may include:

• Completion of academic requirements
• Passing required assessments
• Settlement of outstanding fees
• Submission of required documents
• Compliance with university or awarding-body procedures

PSBU International does not guarantee the issuance of a qualification where the student has not met the requirements of the relevant awarding institution.

12. AWARDING INSTITUTIONS

Where a programme is awarded, validated, certified, approved, or delivered in collaboration with a third-party institution, the awarding arrangements are subject to the rules of that institution.

PSBU International may act as:

• Education coordinator
• Recruitment representative
• Programme facilitator
• Academic service provider
• Administrative coordinator
• Institutional partner

The precise role of PSBU International may vary by programme.

13. RECOGNITION OF QUALIFICATIONS

Recognition of qualifications may differ according to:

• Country
• Employer
• Government authority
• Professional body
• University
• Immigration authority
• Licensing authority

Students are responsible for verifying whether a qualification is suitable for their intended academic, professional, employment, licensing, or immigration purpose.

PSBU International does not guarantee automatic recognition by every government, employer, regulator, or professional body unless such recognition is expressly confirmed in writing by the relevant authority.

14. FEES AND PAYMENTS

All fees must be paid according to the applicable payment schedule, offer letter, invoice, student agreement, or other official communication.

Fees may include:

• Application Fees
• Registration Fees
• Tuition Fees
• University Fees
• Examination Fees
• Assessment Fees
• Certification Fees
• Administrative Fees
• Graduation Fees
• Research Fees
• Supervision Fees
• Other programme-related fees

Failure to pay fees on time may result in suspension or cancellation of services.

15. REFUNDS AND CANCELLATIONS

All refunds, cancellations, withdrawals, deferments, and programme transfers are governed by the official Payment Policy and Refund / Cancellation Policy of PSBU International and any programme-specific conditions.

Certain fees may be non-refundable.

16. SCHOLARSHIPS AND DISCOUNTS

Scholarships, discounts, promotional offers, bursaries, and special fee arrangements may be subject to separate terms.

Eligibility may depend on:

• Academic performance
• Application date
• Payment compliance
• Programme intake
• Student category
• Institutional agreement

PSBU International reserves the right to withdraw a scholarship or discount if applicable conditions are not met.

17. PROGRAMME CHANGES

PSBU International may make reasonable changes to:

• Programme schedules
• Timetables
• Faculty
• Delivery methods
• Venues
• Assessment schedules
• Learning platforms
• Programme structures

Such changes may be necessary to maintain academic quality or operational continuity.

18. PROGRAMME POSTPONEMENT OR CANCELLATION

PSBU International may postpone or cancel a programme due to:

• Insufficient student numbers
• Academic-partner requirements
• Regulatory changes
• Force majeure
• Operational difficulties
• Lecturer availability
• Other circumstances beyond reasonable control

Where appropriate, students may be offered:

• Transfer to another intake
• Transfer to another programme
• Credit toward future study
• A refund according to the applicable refund policy

19. DEFERMENT

Students may request deferment where permitted.

Approval is subject to:

• Programme availability
• Academic rules
• Fee status
• Institutional approval
• Applicable deferment charges

Deferment is not automatically guaranteed.

20. TRANSFER BETWEEN PROGRAMMES

Programme transfers may be considered subject to:

• Eligibility
• Available places
• Academic approval
• Fee differences
• Transfer conditions

Students may be required to pay additional fees.

21. ONLINE LEARNING

Where programmes are offered online or through blended learning, students are responsible for having suitable access to:

• Internet connectivity
• Computer or compatible device
• Required software
• Audio and video facilities
• Learning platforms

PSBU International is not responsible for interruptions caused by a student's personal internet service, hardware, device failure, or technical limitations.

22. LEARNING MANAGEMENT SYSTEMS

Students may be given access to online learning platforms.

Login credentials must be kept confidential.

Students must not:

• Share accounts.
• Give unauthorised access to another person.
• Attempt to modify or damage the system.
• Copy restricted academic materials.
• Record or redistribute content without permission.

Access may be suspended where misuse occurs.

23. INTELLECTUAL PROPERTY

Unless otherwise stated, website content, programme materials, learning resources, logos, graphics, documents, videos, presentations, and other materials may be protected by intellectual property rights.

Users must not reproduce, distribute, modify, sell, publish, or commercially exploit such materials without authorisation.

24. USE OF BRANDING

PSBU International's:

• Name
• Logo
• Branding
• Certificates
• Letterheads
• Marketing materials
• Programme descriptions
• Partnership references

must not be used without written permission.

Partner institutions must comply with approved brand guidelines and partnership agreements.

Unauthorised use may result in suspension or termination of the relationship.

25. PARTNER INSTITUTIONS

Affiliated campuses, academic centres, recruitment partners, or training providers must comply with:

• Their formal partnership agreement.
• Approved programme requirements.
• Quality assurance requirements.
• Student protection obligations.
• Marketing guidelines.
• Data protection requirements.
• Financial obligations.
• Academic regulations.

A partnership does not automatically grant authority to independently alter programme fees, titles, academic content, certification, or branding.

26. MARKETING BY PARTNERS

Partner institutions and representatives must ensure that all promotional materials are:

• Accurate
• Transparent
• Not misleading
• Properly authorised
• Consistent with official programme information

Partners must not make unauthorised claims regarding:

• Accreditation
• Recognition
• Government approval
• Employment guarantees
• Visa guarantees
• University status
• Professional licensing

27. STUDENT COMMUNICATION

Official communication may be made through:

• Email
• Telephone
• WhatsApp
• Learning Management System
• Website notices
• Student portal
• Written letters
• Other approved channels

Students are responsible for maintaining accurate contact information and regularly checking official communications.

28. PERSONAL DATA AND PRIVACY

Personal information is handled according to PSBU International's Privacy Policy.

By providing personal information, applicants, students, and partners acknowledge that relevant information may be processed for:

• Admissions
• Registration
• Academic administration
• Certification
• Programme delivery
• Payment administration
• Institutional coordination
• Legal and compliance purposes

29. PHOTOGRAPHY AND MEDIA

Photographs, videos, and recordings may be taken during:

• Graduation ceremonies
• Workshops
• Academic events
• Seminars
• Orientation programmes
• Institutional events

Use of such media will be subject to applicable privacy requirements and institutional policies.

30. STUDENT CONDUCT

Students must behave respectfully and professionally.

The following conduct may result in disciplinary action:

• Harassment
• Threats
• Violence
• Discrimination
• Fraud
• Damage to property
• Disruptive behaviour
• Abuse of staff or students
• Serious academic misconduct
• Illegal activity

PSBU International may suspend or terminate services where serious misconduct occurs.

31. COMPLAINTS AND GRIEVANCES

Students and partners may submit formal complaints regarding:

• Academic services
• Administrative services
• Payments
• Programme delivery
• Staff conduct
• Partner institutions

Complaints should be submitted through official communication channels and include sufficient supporting information.

PSBU International will make reasonable efforts to review complaints fairly and appropriately.

32. LIMITATION OF LIABILITY

To the extent permitted by applicable law, PSBU International will not be responsible for losses arising from:

• Student failure to meet academic requirements.
• Visa rejection.
• Employer decisions.
• Professional-body decisions.
• Government or regulatory decisions.
• Exchange rate changes.
• Third-party service failures.
• Personal internet or technology failures.
• Events beyond reasonable control.

Nothing in these Terms & Conditions excludes liability that cannot legally be excluded.

33. THIRD-PARTY SERVICES

PSBU International may use third-party providers such as:

• Banks
• Payment gateways
• Learning platforms
• Universities
• Awarding organisations
• Courier providers
• Technology providers

Use of such services may also be subject to the terms of the relevant third party.

34. FORCE MAJEURE

PSBU International will not be liable for delays or inability to provide services caused by events beyond reasonable control, including:

• Natural disasters
• Epidemics or pandemics
• War
• Civil unrest
• Government restrictions
• Internet outages
• Power failures
• Labour disputes
• Transportation interruptions
• Regulatory changes

Where possible, reasonable alternative arrangements may be implemented.

35. TERMINATION OF SERVICES

PSBU International may suspend or terminate services where a student, partner, or user:

• Breaches these Terms & Conditions.
• Fails to pay required fees.
• Submits fraudulent documentation.
• Engages in serious misconduct.
• Misuses institutional systems.
• Misrepresents PSBU International.
• Breaches a partnership agreement.

Termination does not automatically create an entitlement to a refund.

36. CHANGES TO THESE TERMS

PSBU International may update these Terms & Conditions from time to time.

Changes may be made due to:

• Legal requirements
• Academic changes
• Operational changes
• Technology changes
• Institutional requirements

The most recent version will be published on the official website.

37. GOVERNING LAW

These Terms & Conditions shall be interpreted in accordance with the applicable laws of Sri Lanka, except where a specific programme agreement or international academic arrangement lawfully provides otherwise.

Any dispute should first be addressed through reasonable internal resolution procedures.

38. SEVERABILITY

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

39. ENTIRE AGREEMENT

These Terms & Conditions should be read together with:

• Privacy Policy
• Payment Policy
• Refund / Cancellation Policy
• Student Rules and Regulations
• Programme-specific conditions
• Offer Letters
• Admission Letters
• Institutional Agreements

Where programme-specific terms conflict with general website terms, the formally agreed programme-specific terms may take precedence where legally applicable.

40. CONTACT INFORMATION

For enquiries regarding these Terms & Conditions, please contact:

41. ACCEPTANCE

By using the PSBU International website, submitting an application, registering for a programme, making a payment, or using any service provided or facilitated by PSBU International, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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